Billing policy

Pricing: Our practice operates on a cash-on-consult basis, without liaising with medical aids for outpatient consultations. First appointments for new patients typically last 30-45 minutes, and follow-ups 15-30 minutes, including 10-15 minutes for interpreting results submitted before the consult.

First Online Consultation: R3200 (upto 45min)

First In-Person Consultation: R3700 (upto 45min)

Follow-up Consultation: R2600 (upto 30min)

Follow-up Online Consultation: R2200 (upto 30min)

Forms or Motivations: R900

Repeat scripts: R500

Email Care Service: R1000

Ultrasound Examination: R1762

Body Composition Analysis: R650

Email Care Fee Policy: The Email Care Fee covers clinical support provided outside of formal consultations, such as medication dose adjustments, treatment recommendations, or responses to medical inquiries via email. Scope: Applicable for medication adjustments, clinical guidance, and follow-up care advice provided through email.

Exclusions: The consultation fee doesn't cover additional services like ambulatory glucose and blood pressure monitoring, thyroid ultrasound, ECG, etc.

Pro-bono Consultations: Dr. Coetzee offers pro-bono consultations for individuals with complex endocrine diseases. However, please note this includes the consultation only, and additional testing, medication, etc., will be at the patient's expense. For pro bono requests, your doctor can contact our practice.

Appointment Confirmation: Your appointment is confirmed upon completion of patient information, consent to services, and payment.

Rescheduling: We accommodate rescheduling requests if notified 24 hours in advance, based on availability.

In-patients: Dr. Coetzee is available for in-patient endocrine consultation at major hospitals on a referral basis. In-patient referrals can be submitted to medical aids, but the payment remains the patient's responsibility if the medical aid does not make provision for the service.

Testing: Endocrine conditions often require biochemical tests, imaging, and/or functional tests. Clarify with your medical aid about coverage before testing.

Thank you for choosing our services. We are dedicated to providing you with comprehensive and personalized care during your consultation